South Yorkshire Wheels2Work Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this policy explaining our online information practices and the choices you can make about the way your information is collected and used. The policy is available on our homepage and at every point where personally identifiable information may be requested.

You can access all your personally identifiable information that we collect online and maintain by contacting us. Should you have other questions or concerns about these privacy policies, please call us on 0114 2859937 or 01302 247920, or send us an email at enquiry-syw2w@sheffieldct.co.uk.

This policy applies to all information collected or submitted on South Yorkshire Wheels 2 Work website. On the ‘online Application form’ page we seek information to determine whether you are eligible for our Wheels 2 Work scheme. The personal information we collect includes:

  • Name;
  • Address;
  • E-mail address;
  • Phone number;
  • Journey destination;
  • Employment status; and,
  • The journey you wish to undertake.

How we use the information we collect:

We use the information you provide in the ‘online Application form’ page to determine whether you are eligible to loan a scooter. We receive funding from the Government to provide scooters to help people get to work or training and we need to ensure that there isn’t a viable public transport option available to customers. We do not share individual records that you provide in the online Application with any third parties.

We are required to analyse data on our entire customer base and provide monitoring reports to the Organisations that provide us with funding. We will not identify any individual records in these monitoring reports. We use the information you provide on the ‘online Application form’ page to process your Application.

We do not share this information with outside parties except to the extent necessary to complete that Application. You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. To prevent unauthorised access; maintain data accuracy; and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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Wheels2Work+ Scooter Purchase Scheme

Wheels2Work+ is our NEW scooter purchase scheme – available only to current SYW2W scheme participants. This scheme allows our current riders to buy their leased scooter...

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Testimonials

We have helped over 750 people get to work, training or college over the past 3 years! 95% of them were highly satisfied or satisfied with the support received.

Getting a scooter was very important to me. There were just no buses that could have got me to work on time and having been out of work for over a year, I was desperate to accept the job."